Goal #1
Minority Representation

Goal: Worcester County boards and committees will be composed of minority representation as a percentage that mirrors the minority population by 2012.

Objectives:

• The Cultural Competency Committee will support and encourage representation on the Worcester County boards and committees that reflects the demographics of Worcester County.
• Establishing a community resource data bank of potential board/committee volunteers.

Goal # 2
Cultural Sensitivity Awareness/ Training

Goal: Worcester County professionals will increase their cultural sensitivity to more effectively serve diverse populations within Worcester County.

Objectives:

• The Cultural Competency Committee will hold at least one training/event that is open and accessible to Worcester County professionals and community members annually.
• The LMB will require vendors to adhere to the cultural competency standards.
• Require surveys from the vendors with a rating scale - At least 90% of the population served will report very good to excellent services in terms of cultural competency on a satisfaction survey

Goal # 3
Practice/Policies – Evaluations

Goal: To ensure the polices and practices of the LMB and its vendors are culturally competent.

Objectives:

• The LMB vendors will adhere to the cultural competency standards that are currently incorporated in the Memorandum of Understanding (MOU).
• LMB vendors will be in compliance with 75% with the cultural competency standards by June 30, 2012.
• Agencies that are not vendors of the LMB will be encouraged to promote the use the cultural competency standards.
• The relevancy of the Standards for Cultural Competency will be maintained in timely reviews.

Goal #4
Direct Outreach to the Minority Community

Goal: Increase the engagement and input from the minority sectors of the community in the decision making process regarding key decisions in allocation of resources made by the LMB.

Objectives:

• The LMB will build working relationships with groups of minority interests.
• The LMB will utilize public relations tools to reach out to groups that represent minority interest.
• Ensure greater minority participant in the Needs Assessment process.
• Development of a public relations subcommittee for the Cultural Competency Community to implement a public relations strategic plan within 6 months after the Diversity Summit.
• Ensure minority representation at all LMB board/committee meetings.